Agent News

Check back here for more agent news and updates!

New FirstCare Member Portal—

Thursday, November 2, 2017

On Wednesday, November 1, 2017, we officially launched our new member portal—myFirstCare Self-Service.

The new myFirstCare Self-Service portal provides our members—your clients—with a mobile-friendly experience, while delivering 24/7 access, more robust functionality, faster page loads, and intuitive navigation—all within a secure environment that includes the resources they have come to count on from FirstCare.
NOTE:  This is the first phase of four to upgrade all of our Self-Service portals. The new agent, provider and employer portals are all scheduled to launch in 2018.

Stay tuned for more details!

FirstCare Individual/Family Marketplace Plans—NOW AVAILABLE!

Tuesday, November 1, 2016

Our 2017 Qualified Health Plan (QHP) Individual and Family Plans are now available for your clients to enroll in on both and our direct enrollment portal. The 2017 Open Enrollment Period runs through Thursday, December 15, 2016, for coverage starting January 1, 2017.

  • Reminder on Enrolling:  For this year’s open enrollment period, all enrollments must be completed using FirstCare’s direct enrollment portal, or by calling Total Benefit Solutions—our enrollment partner—at 1.877.783.9088
  • Key Dates/Deadlines:  Below is a quick listing of key dates and deadlines for you and your clients during the 2017 Open Enrollment Period.
November 1, 2016 First day to enroll, re-enroll, or change a 2017 insurance plan through the Health Insurance Marketplace. Coverage can start as soon as January 1, 2017
December 15, 2016 Last day to enroll in or change plans for coverage to start January 1, 2017.
January 1, 2017 2017 coverage starts for those who enroll or change plans by December 15.
January 31, 2017 Last day to enroll in or change a 2017 health plan. After this date, you can enroll or change plans only if you qualify for a Special Enrollment Period.

If you have any questions, please contact your Regional Sales Representative or the Broker VIP Line at 1.877.514.8999.


Annual Tax Statements for FirstCare Members—Form 1095-B

Tuesday, February 2, 2016

Last month, we let you know that the IRS had extended the deadline for the ACA-required annual health care statements to March 31, 2016. Well, good news—as of Monday, February 1, FirstCare has begun sending these documents out to their intended recipients—well in advance of the March 31 deadline!
Your clients do not need to take any further action to obtain their Form 1095-B as all of our commercial and/or fully-funded FirstCare subscribers will receive one for 2015. Similar to a W-2 tax statement, employees will need to submit their 1095-B form as part of their annual tax filing.

  • NOTE:  Your clients, and/or their employees, will still need to contact their payroll vendor to obtain their information regarding Form 1095-C—These statements are due to the IRS by May 31, 2016 (if filing their taxes by paper) or June 30, 2016 (if filing electronically).
We’ve provided a quick FAQ document for these forms here.
If you have any additional questions, please contact your Regional Sales Representative.


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