Your Specialty Pharmacy 
FirstCare Health Plans is committed to providing our members with access to quality, cost-effective specialty prescription drugs. Effective January 1, 2016,
Lumicera Health Services, a division of
Navitus Health Solutions, is the exclusive specialty pharmacy provider for FirstCare Health Plans.
We have partnered with Lumicera, a leading specialty pharmacy, to streamline the prior authorization and prescription fulfillment processes for specialty medications—with Lumicera providing specialty pharmacy services and administering the prior authorization program on behalf of FirstCare. This new partnership enables us to consolidate prior authorization requests, prescription submissions, and medication fulfillment using one resource.
Lumicera Contact Information
- Website - www.lumicera.com
- Lumicera Customer Care Line: 1-855-847-3553
- Lumicera Prescription Submissions (for Providers) :
- Phone: 1-855-847-3554
- Fax: 1-855-847-3558
Prior Authorizations
Navitus Health Solutions administers the prior authorization program on behalf of FirstCare Health Plans—enabling FirstCare to consolidate prior authorization requests, prescription submissions, and medication fulfillment through a single source - Lumicera.
Navitus Prior Authorization Department:
- Phone: 1-855-673-6504
- Fax: 1-855-668-8551
For real-time authorization approval, visit navitus.com and access the prior authorization tool, or call the phone number listed above.
For a listing of specialty medications requiring prior authorization, consult your member plan formulary listing. To request prior authorization, click on the document link below:
To reference FirstCare’s prior authorization policies, please visit
Navitus.com.
Additional Information
For further details about Lumicera, check out the list of frequently asked questions below:
If you have any questions,
contact a FirstCare representative for further details.