FirstCare STAR Program

Welcome to FirstCare STAR

Our goal is to give you quality care and a great network of doctors, specialists, and hospitals. STAR members receive Medicaid health care benefits, including Texas Health Steps medical and dental checkups. 
If you are not a member and you have questions about Medicaid, visit www.yourtexasbenefits.com to learn more.

What is STAR?

STAR is a Medicaid program for low-income families, children, and pregnant women. When you join STAR, you pick a primary care provider to manage your health care and treatment. You can pick any primary care provider in FirstCare’s STAR network. Your primary care provider can be a family doctor, general practitioner, obstetrician/gynecologist, internist, pediatrician, or a clinic.

STAR Benefits

Below is a list of some of the health benefits you get with STAR:

• Unlimited prescriptions
• Doctor and clinic visits
• X-rays and lab tests
• Emergency and Hospital care
• Eye exams and glasses
• Dental visits for children age 20 and younger
• Medical supplies and equipment
• Care for mental health, drug, or alcohol problems
• Family Planning counseling and education
• Pregnancy and childbirth care
• Speech therapy
• Occupational therapy

Extra Benefits for Health and Wellness

• One allergy-free pillow cover every 2 years for asthmatic members.
• One air purifier every 2 years for members active in the Asthma Disease Management Program.
• Two extra food counseling visits above the basic benefit for certain members age 20 and younger.
• Pedometer for members in the Diabetes Disease Management Program who have 6 continuous
  months of a normal HbA1c.
• Gift card for members age 20 and under who get a timely Texas Health Steps checkup.
• Gift card for members who go to follow-up doctor visit within 7 days of leaving hospital.
  (Behavioral Health)
• Pedometer for members with obesity diagnosis who participate in weight loss activities for 30 days.

There are extra benefits for pregnant women.Learn More

How do I use my benefits? How do I find a Medicaid doctor?

FirstCare makes things easy. If you need help finding a doctor, setting up a checkup, or have questions about your benefits, please call us toll-free at 1-800-431-7798.

Medicaid can help you get a free ride or give you gas money to get to your children’s checkups. Call toll-free 1-877-633-8747 (1-877-MED-TRIP).

FREE for FirstCare STAR members in the Lubbock area:

• Parking at Covenant Medical Center in Lubbock (east parking garage).
• Childcare at Covenant Child Development Center in Lubbock. Call FirstCare at 1-800-431-7798 to learn more.
• Diaper bag for mothers of newborn babies who visit with a FirstCare health educator.
• 3 meals a day for one parent of a child in the hospital. Covenant hospitals only.