FirstCare STAR Program


Welcome to FirstCare STAR

Our goal is to give you quality care and a great network of doctors, specialists, and hospitals. STAR members receive Medicaid health care benefits, including Texas Health Steps medical and dental checkups. 
If you are not a member and you have questions about Medicaid, visit to learn more.

What is STAR?

STAR is a Medicaid program for low-income families, children, and pregnant women. When you join STAR, you pick a primary care provider to manage your health care and treatment. You can pick any primary care provider in FirstCare’s STAR network. Your primary care provider can be a family doctor, general practitioner, obstetrician/gynecologist, internist, pediatrician, or a clinic.

STAR Benefits

Below is a list of some of the health benefits you get with STAR:
  • Unlimited prescriptions
  • Doctor and clinic visits
  • X-rays and lab tests
  • Emergency and Hospital care
  • Eye exams and glasses
  • Dental visits for children age 20 and younger
  • Medical supplies and equipment
  • Care for mental health, drug, or alcohol problems
  • Family Planning counseling and education
  • Pregnancy and childbirth care
  • Speech therapy
  • Occupational therapy

Extra Benefits for Health and Wellness

  • One allergy-free pillow cover every 2 years for asthmatic members.
  • One air purifier every 2 years for members active in the Asthma Disease Management Program.
  • Two extra food counseling visits above the basic benefit for certain members age 20 and younger.
  • Pedometer for members in the Diabetes Disease Management Program who have 6 continuous
    months of a normal HbA1c.
  • Gift card for members age 20 and under who get a timely Texas Health Steps checkup.
  • Gift card for members who go to follow-up doctor visit within 7 days of leaving hospital.
    (Behavioral Health)
  • Pedometer for members with obesity diagnosis who participate in weight loss activities for 30 days.

There are extra benefits for pregnant women.Learn More

How do I use my benefits? How do I find a Medicaid doctor?

FirstCare makes things easy. If you need help finding a doctor, setting up a checkup, or have questions about your benefits, please call us toll-free at 1-800-431-7798.

Medicaid can help you get a free ride or give you gas money to get to your children’s checkups. Call toll-free 1-877-633-8747 (1-877-MED-TRIP).

FREE for FirstCare STAR members in the Lubbock area:

  • Parking at Covenant Medical Center in Lubbock (east parking garage).
  • Childcare at Covenant Child Development Center in Lubbock. Call FirstCare at 1-800-431-7798 to learn more.
  • Diaper bag for mothers of newborn babies who visit with a FirstCare health educator.
  • 3 meals a day for one parent of a child in the hospital. Covenant hospitals only.

FirstCare is here to help.

We can help you find a doctor or schedule a checkup. We’re also here to answer any questions about your benefits. We speak English and Spanish. We also have a language line to speak to you in other languages. 1-877-639-2447

TTY Line 1-800-562-5259


STAR Medicaid Service Area

Talk to a NurseSM

Need care advice? Should you see a doctor? Get the info you need today! FirstCare members can talk to a nurse 24/7 by calling 1.855.828.1013.

Am I in the FirstCare Service Area?

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