Attention: For 2020-2021 we’ve combined our FirstCare and Scott and White Health Plan TRS offerings
As you may already know, in January 2019, Scott and White Health Plan, part of Baylor Scott & White Health, acquired FirstCare Health Plans. Over the last year we’ve been transitioning into one, first-rate organization, to provide you with exceptional service and expanded offerings. For the 2020-2021 plan year, we’ve combined our FirstCare Central Texas TRS offerings into one plan—with the Scott and White Health Plan name. Click here for details.

With the 2020-2021 Passive Renewal, all current FirstCare Central Texas Region members—who do not make a new selection—will be automatically enrolled in the TRS-ActiveCare HMO Scott and White Health Plan.

Resources for Benefits Administrators

Welcome to the Scott and White Health Plan Family

With Scott and White Health Plan you can expect the same great service—and, you still have access to thousands of providers throughout Central and West Texas. Your HMO plan includes in-network coverage from the renowned doctors, specialists and facilities of the Baylor Scott & White Health system throughout Texas—including a full-range of inpatient, outpatient, rehabilitation and emergency medical services. And, you can see in-network specialists without a referral. Click here for details.

Forms & Requests

2020-2021 Forms, click here
2019-2020 TRS Benefits Administrator Information Update Form
2019-2020 Continuity of Care/Transition of Care Request Form

General Information

2019-2020 Rates and Benefits Changes
2019-2020 Quick Reference Guide
2019-2020 In-Network / Out-of-Network Options
 

Resources

TRS-ActiveCare website: www.trs.texas.gov

View Plans:

2019-2020 Plan 2018-2019 Plan

FirstCare is here to help.

We're here to help you with your decision or answer any questions about your benefits. Call: 1-800-884-4901, Monday-Friday, 8 a.m. – 5 p.m. CT.

Find a Provider 2019-2020 Service Area

Using FirstCare Virtual Care

As a FirstCare TRS-ActiveCare member, with MDLIVE you can visit with a doctor 24/7/365 from your home, office or on-the-go. And, your copay is $0 per visit. Click here for details.

ER or Urgent Care?

Making a trip to the ER can be costly and time consuming, so finding the right place for the right care when you need it is crucial. Click here for tips on how you can determine when a condition is serious enough to go to the ER, versus visiting an urgent care center.

Talk to a Nurse—Nurse24™

Need care advice? Should you see a doctor? Get the info you need today! FirstCare members can talk to a nurse 24/7 by calling 1-855-828-1013 to get answers 24 hours a day, 7 days a week! TTY users can call 7-1-1 or  1-800-955-8771. Voice communication is available at 1-800-955-8770.

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