ERS Customer Services
FirstCare Customer Services Representatives are here to serve you. Our Customer Service Representatives are available Monday-Friday from 8:00 am to 6:00 pm.
You may call or write:
Customer Services
FirstCare
1901 West Loop 289
Suite #9
Lubbock, TX 79407
(800) 884-4901 (toll free)
http://www.ers.state.tx.us
You can also submit your question / comments / complaints via our Feedback Form.
Helpful Information
Click on the links below.
