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At FirstCare Health Plans, we believe that all Texans and our communities should be healthy. And, it is our mission to work together to serve our customers and build healthier communities—one member at a time.
 
Find out more by clicking on the links below, or fill out the form if you have a question and someone will be in touch with you soon.

“FirstCare–Putting Your First,” FirstCare Health Plans, 12/17/2018, https://youtu.be/UZnMyT6qLkc
 

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The National Committee for Quality Assurance (NCQA) awarded FirstCare Health Plans an Accredited Status (Commercial, Medicaid, Marketplace HMO, recertified 11/2022) - reflecting our continuous work to fulfill NCQA requirements for consumer protection & quality improvement.

FirstCare is a State of Texas for-profit company, organized for the purpose of operating an Independent Practice Association (IPA)-model health maintenance organization. FirstCare provides prepaid medical, hospital, and related comprehensive health care services to HMO subscribers and their enrolled dependents within our approved service area. FirstCare also owns Southwest Life & Health Insurance Company which offers the FirstCare PPO and life insurance products.

FirstCare does not employ incentives to encourage barriers to care and services, specifically reward practitioners or other individuals conducting utilization review for issuing denials of coverage or service care, or provide incentives for utilization review decision makers that result in underutilization. Utilization management decision making is based only on the appropriateness of care and service and the existence of coverage.

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