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Health Talk

COMING SOON!

Stay tuned for the new FirstCare Health Talk blog—your resource for staying up to date on all things related to health care.

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News Updates

FirstCare Awarded Recertification of its NCQA Accredited Status

Monday, March 19, 2018

We are pleased to announce that the National Committee for Quality Assurance (NCQA) recently awarded full, three-year Accredited status again to FirstCare’s HMO lines of business (i.e., Commercial, Medicaid, Medicare, and Marketplace). Effective 02/16/2018, this accreditation runs through 02/16/2021. As with our original accreditation in 2015, we pursued this accreditation because of our commitment to the highest quality health care for our more than 170,000 members throughout 108 counties in North, West and Central Texas.
 
NCQA Accreditation recognizes FirstCare’s ongoing commitment to providing quality health care to our members as health plans earning this accreditation are shown to outperform non-accredited health plans across a wide range of measures, including clinical quality and member satisfaction.
 
Our accreditation status was awarded after rigorous evaluation by NCQA of all aspects of our plan, including preventive health services, member satisfaction, physician credentialing and quality improvement.
 
We know that health care is a personal choice, and we thank you for choosing FirstCare. If you have any questions about your health care coverage or FirstCare’s NCQA Accreditation, please contact your health insurance agent, call FirstCare’s Customer Service Team at the number on your FirstCare Member ID card, or email cservice@firstcare.com.

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Press Releases

FirstCare Health Plans Continuing Support for United Way

AUSTIN, Texas (June 4, 2018) – Today, officials at FirstCare Health Plans announced another successful year support the Austin and Lubbock United Way Organizations—raising over twenty-five thousand dollars, combined, in employee and corporate matching contributions for the charities in 2017.

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Videos

Ribbon Cutting Ceremony at FirstCare's Lubbock Enrollment Center

On Tuesday, November 11, 2014, FirstCare employees, the Lubbock Chamber of Commerce, and business members from the Lubbock community gathered to celebrate the opening of our Lubbock Enrollment Center.

FirstCare—We Put You First

At FirstCare, we believe that all Texans and our communities should be healthy. To that end, we believe that health care should be accessible for all of our friends and neighbors. We were founded in Amarillo in 1985, and we’re still locally owned. Our deep commitment to our communities is fundamental to what we do. It helps us do a better job of connecting you with exceptional quality of care — from some of the best hospitals, doctors, and health services in our community.

Everyone at FirstCare is proud to be part of our communities. We’re right here when you need us. We even answer our own phones. We’re just people helping people, and doing the right thing. Like we do here in Texas.

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