We are pleased to announce that the National Committee for Quality Assurance (NCQA) recently awarded full, three-year Accredited status again to FirstCare’s HMO lines of business (i.e., Commercial, Medicaid, Medicare, and Marketplace). Effective 02/16/2018, this accreditation runs through 02/16/2021. As with our original accreditation in 2015, we pursued this accreditation because of our commitment to the highest quality health care for our more than 160,000 members throughout 108 counties in North, West and Central Texas.
NCQA Accreditation recognizes FirstCare’s ongoing commitment to providing quality health care to our members as health plans earning this accreditation are shown to outperform non-accredited health plans across a wide range of measures, including clinical quality and member satisfaction.
Our accreditation status was awarded after rigorous evaluation by NCQA of all aspects of our plan, including preventive health services, member satisfaction, physician credentialing and quality improvement.
We know that health care is a personal choice, and we thank you for choosing FirstCare. If you have any questions about your health care coverage or FirstCare’s NCQA Accreditation, please contact your health insurance agent, call
FirstCare’s Customer Service Team at the number on your FirstCare Member ID card, or email
cservice@firstcare.com.