Regional Sales Contacts

Have an issue or need an answer to a question? Our local representatives are ready to help you get set up and managing your health care benefits today.

Abilene Region
    Vicki Ashley, Regional Sales Manager

Amarillo Region
    Dana Nicklaus, Regional Sales Manager

Lubbock and Midland/Odessa Region
    Dana Johnston, Regional Sales Manager

    Jessica Waits, Client Manager

Waco Region
    Frank Bustos, Sr. Group Sales Support Representative

Administrative Services (For All Regions)
    Claudia Rojas, Broker Contracting/Onboarding Supervisor

    Liza Cervantes, Sales Support Representative


Agent VIP Line

Have a question about any of our products, benefits, etc.? Call FirstCare's Agent VIP Line at 1-877-514-8999.

Agent Self-Service Portal

Click here for the FirstCare Agent Self-Service Portal reference guide.

Click here to access the FirstCare Agent Self-Service Portal.

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