FirstCare Awarded NCQA Accredited Status

FirstCare Awarded NCQA Accredited Status

Friday, March 20, 2015

We are pleased to announce that the National Committee for Quality Assurance (NCQA) recently awarded full, three-year Accredited status to FirstCare’s HMO lines of business (i.e., Commercial, Medicaid, Medicare, and Marketplace). We pursued this accreditation because of our commitment to the highest quality health care for our more than 175,000 members throughout 108 counties in west Texas.
 
NCQA Accreditation recognizes FirstCare’s ongoing commitment to providing quality health care to our members as health plans earning this accreditation are shown to outperform non-accredited health plans across a wide range of measures, including clinical quality and member satisfaction.
 
Our accreditation status was awarded after rigorous evaluation by NCQA of all aspects of our plan, including preventive health services, member satisfaction, physician credentialing and quality improvement.
 
We know that health care is a personal choice, and we thank you for choosing FirstCare. If you have any questions about your health care coverage or FirstCare’s NCQA Accreditation, please contact your health insurance agent or FirstCare’s Customer Service Team at 1.800.431.7737 or cservice@firstcare.com

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