FirstCare PPO

For groups with 51 or more employees.

Options, Options, Options

In-network. Out-of-Network. It is all covered. Stay within the network to get maximum benefits. But even if your employees want options, you can afford to give them more choices since our preferred PPO network offers potential savings over traditional plans.
  • Largest, local-centric network in the area:
    • 153 Hospitals
    • 12,700+ Physicians
    • 920+ Ancillary and Other Facilities
    • 900+ Pharmacies
  • Prescription drug options
  • Many program options: annual deductible, coverage, co-insurance percentages, or annual out-of-pocket maximums
  • Health Savings Accounts (HSAs)visiondental, hearing and other ancillary options also available

Want the savings of an HMO with the flexibility of a PPO? FirstCare MyChoice™ PPO is here!

Your employees don’t have to choose between the cost-savings of an HMO and the choice and access of a PPO any longer with the FirstCare MyChoice™ PPO. This innovative new option (available exclusively to businesses in the Lubbock area*) encourages your employees to use in-network providers—Tiers 1 and 2, with the greatest benefits coming with those providers in Tier 1. More choice, more savings—FirstCare MyChoice™ PPO!

Click here for more details on FirstCare MyChoice™ PPO or to see the plan options available to your Lubbock area* group.

*FirstCare MyChoice™ PPO is available in the following counties:  Crosby, Floyd, Garza, Hale, Hockley, Lamb, Lubbock, Lynn and Terry.


FirstCare Plus - Health and Wellness Benefits

We want to help your employees stay healthy. That’s what FirstCare Plus is all about.

FirstCare Plus gives your employees personal health support through online tools and resources. They can take a customized health assessment. Check out any worrisome symptoms. Discover programs to help them take charge of their health and wellness.

Expecting the Best® Maternity Program
FirstCare Health Plans is pleased to offer the Expecting the Best® maternity program, focused on helping expectant mothers enjoy a healthy pregnancy. Once enrolled, participants can benefit from diverse program features for the duration of their pregnancy and one year postpartum. Participants receive helpful educational materials across distinct categories, including proper nutrition, early identification of pregnancy risk factors and available resources for any complications.

Interested in a quote for your business?

Contact your insurance agent today for a quote or click below to contact your region's sales representative to learn more.

Contact Us

FirstCare PPO is a product of Southwest Life & Health Insurance Company. Southwest Life & Health Insurance Company has been granted permission to use the FirstCare brand by SHA, LLC.

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Employer Portal

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Member Portal

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FirstCare is here to help.

HMO: 1-800-884-4901
PPO: 1-800-240-3270
Administrative Services: 1-888-249-7366


Find a Provider

Access a Doctor, 24/7/365

FirstCare Virtual Care—powered by MDLIVE lets you connect with a doctor from wherever you are. For more details, click here.

Talk to a Nurse
24-Hour Nurseline

Need care advice? Should you see a doctor? Get the info you need today! FirstCare members can talk to a nurse 24/7 by calling 1-877-505-7947 to get answers 24 hours a day, 7 days a week! TTY users can call 711.

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