Your Specialty Pharmacy

FirstCare Health Plans is committed to providing our members with access to quality, cost-effective specialty prescription drugs. Effective January 1, 2016, Lumicera Health Services, a division of Navitus Health Solutions, is the exclusive specialty pharmacy provider for FirstCare Health Plans.

We have partnered with Lumicera, a leading specialty pharmacy, to streamline the prior authorization and prescription fulfillment processes for specialty medications—with Lumicera providing specialty pharmacy services and administering the prior authorization program on behalf of FirstCare. This new partnership enables us to consolidate prior authorization requests, prescription submissions, and medication fulfillment using one resource.

Lumicera Contact Information

  • Website - www.lumicera.com
  • Lumicera Customer Care Line: 1-855-847-3553
  • Lumicera Prescription Submissions (for Providers) :
    • Phone: 1-855-847-3554
    • Fax: 1-855-847-3558

Prior Authorizations

Navitus Health Solutions administers the prior authorization program on behalf of FirstCare Health Plans—enabling FirstCare to consolidate prior authorization requests, prescription submissions, and medication fulfillment through a single source - Lumicera.

Navitus Prior Authorization Department:
  • Phone: 1-855-673-6504
  • Fax: 1-855-668-8551
For real-time authorization approval, visit navitus.com and access the prior authorization tool, or call the phone number listed above.

For a listing of specialty medications requiring prior authorization, consult your member plan formulary listing. To request prior authorization, click on the document link below: To reference FirstCare’s prior authorization policies, please visit Navitus.com.

Additional Information

For further details about Lumicera, check out the list of frequently asked questions below:
If you have any questions, contact a FirstCare representative or Ask the Pharmacist for further details.

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We can help you find a plan that fits your needs. 1-855-572-7238

Resources

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Getting Started with Navitus

Getting started is as easy as 1-2-3. Click here for tips on accessing the Navitus portal, setting up mail-order prescription drugs, contacts for your prescription benefit questions, and a helpful FAQ.

Ask the Pharmacist

Have a question about a specific drug, or a drug benefit in your plan? Email our Pharmacist for the answers you need!

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