Electronic Visit Verification

Electronic Visit Verification (EVV) is a telephone and computer-based system that replaces paper time sheets, electronically verifies that service visits occur and documents the precise time service provision begins and ends. EVV replaces paper timesheets for EVV required services. EVV visits are required for EVV claim payment.

EVV Links

• HHS EVV Home Page
• HHS EVV FAQ
• TMHP EVV FAQ
• EVV Compliance Job Aid for Program Providers and FMSAs
• HHS EVV Policy Handbook
• HHS EVV Proprietary Systems
• EVV Reason Codes
• EVV Contact Information Guide for Program Providers and FMSAs
• HHS EVV Training Resources
• HHS EVV FAQs about EVV HHSC Implementation
• HHS EVV Service Bill Codes Legend
• EVV - Programs, Services and Service Delivery Options Required to Use EVV
• TMHP EVV Home Page
• TMHP EVV-Approved Vendors
• TMHP EVV Provider Training
• Attestation of Training Completion: EVV - Complete the training then the attestation by Dec. 31, 2023
• Medicaid Claims Provider Appeals P&P
• Provider Claim Redetermination P&P
• Recovery Refund Request P&P
• Visit Maintenance Unlock Request P&P
• EVV Policy Updates Now Available for Alternative Devices
• Standalone Policy for Alternative Devices
• EVV Training

For the most recent EVV updates, please visit HHS EVV Provider Resources.