Provider News

New FirstCare Member Portal—

Thursday, November 2, 2017

On Wednesday, November 1, 2017, we officially launched our new member portal—myFirstCare Self-Service.

The new myFirstCare Self-Service portal provides our members—your patients—with a mobile-friendly experience, while delivering 24/7 access, more robust functionality, faster page loads, and intuitive navigation—all within a secure environment that includes the resources they have come to count on from FirstCare.
NOTE:  This is the first phase of four to upgrade all of our Self-Service portals. The new provider, agent and employer portals are all scheduled to launch in 2018.

Stay tuned for more details!

CHIP—Upcoming CHIP Provider Enrollment Webinar

Tuesday, October 10, 2017

On October 31, 2017, TMHP will conduct a live webinar designed to offer a high-level introduction on Provider Enrollment as it relates to CHIP Providers.
The CHIP Provider Enrollment Webinar is an introduction to Provider Enrollment on the Portal (PEP), account activation for new providers, PEP benefits and features and a high-level description of how to navigate through the PEP process.
Topics covered:

  • Identify reasons to enroll using PEP
  • Activate an administrator account
  • Understand the steps in the enrollment process
  • Understand the user expectations during the PEP process
  • Use the “hover-over” feature to get field descriptions
  • Identify error-messages
  • List Affordable Care Act (ACA) requirements
  • Perform the steps to enroll using PEP
  • Understand CHIP provider enrollment requirements
  • Find additional resources on the TMHP website
Click the following link to register:
For more information, call the TMHP Contact Center at 1-800-925-9126.

Medicaid—Benefit Update for Early Childhood Intervention—Effective September 1, 2017

Thursday, September 7, 2017

Effective for dates of service on or after September 1, 2017, Early Childhood Intervention (ECI) Services Comprehensive Care Program (CCP) benefits will be updated for Texas Medicaid.

New Benefit Information
The Medicaid medical policy describes the scope of the ECI Medicaid benefit, which may differ from the Physical, Occupational, or Speech Therapy (PT/OT/ST) Medicaid benefit.

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