Observation Stays No Longer Subject to Concurrent Review

FirstCare HMO Network Name Change Update

Tuesday, December 6, 2016

At FirstCare Health Plans, our goal is to ensure that providers are well-informed with changes made to our network.  FirstCare has recently made a change to the name to the FirstCare HMO Network. 
This network is now identified as the “FirstCare Select Plus HMO” Network.   

This update is solely a change in name to the network formerly known as FC HMO.  
Beginning in January 2017, any FirstCare members impacted by this change will receive new ID Cards showing this updated network information.
Lastly, we recognize a need for clarification between the FirstCare Select Plus HMO Network and the FirstCare Select HMO Network and have included network definitions below:

  • FirstCare Select Plus HMO - A comprehensive HMO provider network with no carve outs; identical to the network formerly identified as FC HMO.  

  • FirstCare Select HMO - This network includes Covenant and primarily its affiliated physicians; excluding UMC and most Texas Tech physicians.       

For more information, please email your provider relations representative at Provider_Relations@firstcare.com or call the number below:

  • Abilene area:               1.325.670.3525
  • Amarillo area:              1.800.239.5650
  • Lubbock area:             1.806.784.4380
  • All other areas:            1.800.431.7737

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