Observation Stays No Longer Subject to Concurrent Review

FirstCare PPO Network Name Change Update

Tuesday, January 3, 2017

Effective January 1, 2017, the network associated with our PPO plan has a new name--FirstCare Access PPO Network. The change to the network is in name only.
Please note that with this network name change, upon plan renewal, FirstCare PPO members will receive new ID cards showing FirstCare Access PPO Network and PHCS wrap-network information.
To view the providers included in the FirstCare Access PPO Network, visit FirstCare.com/Find-A-Provider and click on the FirstCare Access PPO Network link.
If you have any questions, please contact our Customer Service Team at 1.800.240.3270 (Monday through Friday; 8 a.m. to 5 p.m. CT) or cservice@firstcare.com.
We look forward to continuing to serve you in 2017 and beyond. 

For more information, please email your provider relations representative at Provider_Relations@firstcare.com or call the number below:

  • Abilene area:               1.325.670.3525
  • Amarillo area:              1.800.239.5650
  • Lubbock area:             1.806.784.4380
  • All other areas:            1.800.431.7737

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