Identifying FirstCare Health Plans Marketplace Members

Identifying FirstCare Health Plans Marketplace Members

As of January 1, 2014, FirstCare began covering members enrolled in our Marketplace plans through the federal Health Insurance Marketplace. To help you quickly identify these patients, we've included the group name "Health Insurance Marketplace," and the group number "HIM1" on the member ID cards. Click here to see a sample.

From a claims and benefits perspective, FirstCare views our Marketplace members exactly as those who enroll through an employer group. Therefore, your staff should follow the same procedures for eligibility and verification the same way they would for our other HMO members. If you have questions, please contact your Provider Relations Representative at the number below:

  • Abilene area (1-325-670-3525)
  • Amarillo area (1-800-239-5650)
  • Lubbock area (1-806-784-4380)
  • All other areas (1-800-431-7737)

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