TRS-ActiveCare HMO

A healthier you. That’s what we do.

You’re important to our children and our communities, that’s why we want you to stay healthy. Our HMO plan for the Teacher Retirement System (TRS) is completely local—our offices, our customer service, our providers. We treat you like the neighbors you are. Our health plan offers you access to the best providers in your area, as well as access to our extended network.  

It’s probably why over 25,000 of your fellow teachers, administrators, school employees, and dependents look to FirstCare for world-class health care coverage with personalized local service.

Why FirstCare

  • Extensive network of local options - over 1,300 primary care physicians and 2,700 specialists in 103 counties throughout Texas
  • Community hospitals
  • Affordable premiums. Low deductibles. Low copays. Premier benefits.
    • No referrals for network specialists
    • 100% preventive care coverage
    • No copay for PCP visits for dependents, through age 19
    • No prescription drug deductible for generic drugs
    • No copay for some generic drugs
    • Same deductible as last year
    • Maximum out-of-pocket includes medical and prescription drug deductibles, copays and coinsurance
    • Worldwide emergency care
    • 24-hour nurseline with Nurse24™
  • Local medical decisions made by local doctors
  • Online provider directory
  • FirstCare offices near you
  • Customer service representatives that live in Texas and know your benefits
  • Secure online access to claims and information, available 24/7 at

2018-2019 Plan Documents

See all of your current TRS-ActiveCare HMO benefits and learn about any benefit changes. Find out how the program works. These plans go into effect on September 1, 2018.

Learn More

2017-2018 Plan Documents

View the information for last year’s plan benefits and details. These plans were active through August 31, 2018.

Learn More

For more details about the TRS-ActiveCare HMO program, visit the official website.

FirstCare Plus - Health and Wellness Benefits

At FirstCare Health Plans, we believe that Texans and our communities should be healthy. That’s what FirstCare Plus is all about—a unique set of integrated programs and services that keep you connected to your health.

FirstCare Plus gives you personal health support through online tools and resources. Take a customized health assessment. Check out any worrisome symptoms. Discover programs to help you take charge of your health and wellness. Expecting a child? Access our 
Expecting the Best® maternity program for information and educational tools. If you're a member, access FirstCare Plus (including our new Expecting the Best™ maternity program) here.

Log in to the myFirstCare member self-service portal to access FirstCare Plus tools and information.


We're available to guide you through your decision. Call us at 1-800-884-4901 Monday through Friday, 8 a.m. to 5 p.m. CT, or e-mail us at You can also visit with us at one of our offices during TRS-ActiveCare open enrollment. We look forward to speaking with you.


TRS-ActiveCare website:

View Plans:

2018-2019 Plan 2017-2018 Plan

FirstCare is here to help.

We're here to help you with your decision or answer any questions about your benefits. Call: 1-800-884-4901, Monday-Friday, 8 a.m. – 5 p.m. CT, or email

Find a Provider Mail Order Prescription Drug Refills ( Service Area

Using FirstCare Virtual Care

As a FirstCare TRS-ActiveCare member, with MDLIVE you can visit with a doctor 24/7/365 from your home, office or on-the-go. And, your copay is $0 per visit. Click here for details.

ER or Urgent Care?

Making a trip to the ER can be costly and time consuming, so finding the right place for the right care when you need it is crucial. Click here for tips on how you can determine when a condition is serious enough to go to the ER, versus visiting an urgent care center.

Ask the Pharmacist

Have a question about a specific drug, or a drug benefit in your plan? Email our Pharmacist for the answers you need!

Getting Started with Navitus

Getting started is as easy as 1-2-3. Click here for tips on accessing the Navitus portal, setting up mail-order prescription drugs, contacts for your prescription benefit questions, and a helpful FAQ.

Talk to a Nurse—Nurse24™

Need care advice? Should you see a doctor? Get the info you need today! FirstCare members can talk to a nurse 24/7 by calling 1.855.828.1013 to get answers 24 hours a day, 7 days a week! TTY users can call 7-1-1 or  1.800.955.8771. Voice communication is available at 1.800.955.8770.

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