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Health Talk


Stay tuned for the new FirstCare Health Talk blog—your resource for staying up to date on all things related to health care.

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News Updates

IMPORTANT—It Pays to Stay In-Network for Lab Tests

Friday, January 26, 2018

You may know the benefits of staying in-network for doctors and hospitals, but did you know that you benefit by staying in-network for lab services too?

Lab services—such as blood tests, biopsies, etc.—are typically ordered by your doctor and are sent out to a lab for processing. In other cases, you’ll visit an outpatient lab for these services. Your doctor can refer these services out to many different lab providers, both in-network and out-of-network. In order to make our health plans more affordable and help you get the most out of your benefits, effective March 1, 2018, FirstCare is changing how we cover unauthorized lab services from out-of-network lab providers.

We’re sending letters to all of our members to explain this change, and to let them know what they can do to make sure their lab work is handled by an in-network lab services provider.

In the meantime, you can visit FirstCare.com/Find-A-Provider to see what labs in your area are in-network for your plan. And, as always, you can contact FirstCare Customer service for assistance—simply call the phone number on your member ID card.

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Press Release

FirstCare CEO Named Chair of Health Plans Board

AUSTIN, Texas (February 12, 2018) – Effective January 2018, the Board of the Texas Association of Community Health Plans (TACHP) selected FirstCare Health Plans President and CEO Darnell Dent as its Chair for 2018. In this capacity, Dent will provide leadership to TACHP’s 12 Texas-based companies that collectively serve over two million Texans and are committed to supporting and improving the health needs of people living at low and moderate incomes.  

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Ribbon Cutting Ceremony at FirstCare's Lubbock Enrollment Center

On Tuesday, November 11, 2014, FirstCare employees, the Lubbock Chamber of Commerce, and business members from the Lubbock community gathered to celebrate the opening of our Lubbock Enrollment Center.

FirstCare—We Put You First

At FirstCare, we believe that all Texans and our communities should be healthy. To that end, we believe that health care should be accessible for all of our friends and neighbors. We were founded in Amarillo in 1985, and we’re still locally owned. Our deep commitment to our communities is fundamental to what we do. It helps us do a better job of connecting you with exceptional quality of care — from some of the best hospitals, doctors, and health services in our community.

Everyone at FirstCare is proud to be part of our communities. We’re right here when you need us. We even answer our own phones. We’re just people helping people, and doing the right thing. Like we do here in Texas.

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