Agentes

¿Por qué trabajar con FirstCare?

FirstCare nació aquí en Texas y estamos profundamente comprometidos con la salud y el bienestar de nuestras comunidades. Queremos ser su aliado local de confianza, para que pueda ofrecer a sus clientes el mayor valor.
 
En FirstCare, creemos en la comunicación abierta con nuestros agentes y corredores asociados. Nos adaptamos fácilmente a sus necesidades, así como a las de los grupos de empleadores. FirstCare es la fuente a acudir para obtener el asesoramiento, la atención y las respuestas que usted y sus clientes necesitan.
 
Ofrecemos una amplia cartera de productos confiables para individuos, familias y grupos. Los planes de FirstCare son fáciles de entender y utilizar para sus clientes. Y todos ellos conectan a sus clientes con la mejor atención médica en nuestras comunidades, a precios competitivos.
 
FirstCare es propiedad del proveedor, lo que garantiza una mayor prioridad en los resultados ideales para los pacientes. Todas las decisiones médicas necesarias son tomadas por los directores médicos locales, no por una junta lejana. Y debido a que FirstCare se construye desde dentro de la comunidad, podemos ser mucho más ágiles y receptivos que las aseguradoras de otros estados. Enraizados en nuestra herencia del Oeste de Texas, solo somos personas que ayudan a otras personas, todos los días.
 

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Noticias de Agentes

Scott and White Health Plan to Acquire FirstCare Health Plans

Tuesday, October 23, 2018

We are pleased to announce that Scott and White Health Plan, part of Baylor Scott & White Health, has signed a definitive agreement to acquire FirstCare Health Plans.
 
This acquisition will allow the two provider-owned health plans to come together to create a more comprehensive and sustainable insurer with a driving focus on enhancing the customer experience through advanced technology.
 
“For more than 35 years, Scott and White Health Plan has served Central Texas and surrounding communities,” said Jeff Ingrum, CEO of Scott and White Health Plan. “Uniting our health plans will allow us to ensure the long-term viability for both, continuing our histories of Texans serving Texans.”
 
Collectively, the plans cover nearly 400,000 members. Once finalized, the acquisition will mean for those members an expanded network of providers in the communities the health plans serve.
 
“We are confident this is in the best interest of our members, providers, agents and employees,” said Darnell Dent, President and CEO of FirstCare Health Plans. “I am proud of FirstCare’s legacy of excellence, compassion and high-quality service to communities from Amarillo to Lubbock to Abilene. We are looking forward to advancing that legacy.” 
 
The definitive agreement signed by Scott and White Health Plan and FirstCare Health Plans’ owners, Covenant Health System and Hendrick Health System, is now subject to regulatory approval. Pending that approval, the acquisition is expected to be finalized in early 2019.
 
We do not expect you or your clients to experience any immediate changes to FirstCare’s coverage and benefits.
 
For more information, visit FirstCare.com/SWHP.

myFirstCare Self-Service—New Agent Portal

Wednesday, August 29, 2018

We are pleased to announce that this past Saturday—August 25, 2018—we successfully launched our new Agent portal on the myFirstCare Self-Service platform. This launch marked the final phase of our complete overhaul and upgrade of our customer self-service portals, with the member portal and provider portal having launched in October 2017 and March 2018, respectively.
 
myFirstCare Self-Service provides our customers with a mobile-friendly portal experience, while delivering 24/7 access, more robust functionality, faster page loads, and intuitive navigation—all within a secure environment that includes the resources they have come to count on from FirstCare.
 
Some of the highlights of myFirstCare Self-Service for the new Agent portal includes:
  • Member search and ID card views;
  • Enrollment data for all group accounts and marketplace clients;
  • Group premium invoice look-up/view;
  • Commissions info;
  • Group Reports;
  • Online document repository;
  • View/edit personal info for portal account; and
  • Send/receive secure messages with FirstCare.
 
For further information on the new Agent and Employer portals, we’ve provided links to the following:  And, in addition to this portal launch, all of our customers—members, providers, agents and/or employers—can now download our myFirstCare portal app on their smartphones. The app is currently available for all Android users (Google Play) and Apple iOS users (The App Store).

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Recursos

Línea VIP de Agentes

¿Tiene alguna pregunta sobre alguno de nuestros productos, beneficios, etc.? Llame a la Línea VIP de Agentes de FirstCare al 1-877-514-8999.

Portal de Autoservicio para Agentes

Haga clic aquí para obtener la guía de referencia rápida del Portal de Autoservicio para Agentes de FirstCare.
 

Haga clic aquí para acceder al Portal de Autoservicio para Agentes de FirstCare.


El Comité Nacional de Garantía de Calidad (NCQA) ha otorgado un estatus de acreditación de Acreditado por el servicio y la calidad clínica que cumple con los requisitos básicos de las normas rigurosas de NCQA para la protección del consumidor y la mejora de la calidad.

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