Employer News

FirstCare Launches New Member Portal—myFirstCare Self-Service

Thursday, November 2, 2017

We’re excited to announce the launch of our new member portalmyFirstCare Self-Service—on Wednesday, November 1, 2017.

The new myFirstCare Self-Service portal provides our members with a mobile-friendly experience, while delivering 24/7 access, more robust functionality, faster page loads, and intuitive navigation—all within a secure environment that includes the resources they have come to count on from FirstCare.
NOTE:  This is the first phase of four to upgrade all of our Self-Service portals. The new employer, provider and agent portals are all scheduled to launch in 2018.

For details on accessing myFirstCare Self-Service, click here.


FirstCare Awarded NCQA Accredited Status

Friday, March 20, 2015

We are pleased to announce that the National Committee for Quality Assurance (NCQA) recently awarded full, three-year Accredited status to FirstCare’s HMO lines of business (i.e., Commercial, Medicaid, Medicare, and Marketplace). We pursued this accreditation because of our commitment to the highest quality health care for our more than 175,000 members throughout 108 counties in west Texas.
NCQA Accreditation recognizes FirstCare’s ongoing commitment to providing quality health care to our members as health plans earning this accreditation are shown to outperform non-accredited health plans across a wide range of measures, including clinical quality and member satisfaction.
Our accreditation status was awarded after rigorous evaluation by NCQA of all aspects of our plan, including preventive health services, member satisfaction, physician credentialing and quality improvement.
We know that health care is a personal choice, and we thank you for choosing FirstCare. If you have any questions about your health care coverage or FirstCare’s NCQA Accreditation, please contact your health insurance agent or FirstCare’s Customer Service Team at 1.800.431.7737 or cservice@firstcare.com

< 1 2 >

Usted está saliendo de FirstCare Advantage (HMO) páginas web de Medicare.

Haga clic en Continuar para continuar o Cancelar para quedarse.

Continuar Cancelar

Send to a Friend

* Required field

Captcha The math problem above is intended to reduce spam.