Find a Provider
FirstCare’s provider networks are comprised of select groups of doctors, hospitals, clinics, pharmacies and other health care professionals who provide you with a full range of covered health care services.
Your health plan or network is shown on the front of your FirstCare member ID card.
If you have questions about which network you have, call our Customer Service team at the number on the back of your card. For instructions on using the Provider Finder tool, click
here.
IMPORTANT: Stay in-network to get the most out of your plan benefits and avoid higher fees and out-of-pocket costs.
In-Network Provider Directories
The table below lists the available FirstCare provider networks, as well as which plans are a part of those networks. Click the link for your network/plan to access your plan's online directory, and (when required) select your network from the dropdown box:
NOTE: Our online provider directories are best viewed using the current versions of Google Chrome, Safari, and Firefox. If you are using Microsoft's Internet Explorer™ (IE) or an older version of the browsers mentioned here, you may not be able to access the site's optimal functionality.
NOTE: Please call the Customer Service phone number located on the back on your ID card for the following:
- To obtain a non-electronic copy of the current Provider Directory, or for assistance to find available in-network providers;
- Additional provider information, such as provider credentials, not found in the Provider Finder.
Outside the Network/Service Area
Your FirstCare plan also includes coverage when you're outside the network or outside the service area, with some stipulations. Call Customer Service to learn more.
IMPORTANT: Stay in-network to get the most out of your plan benefits and avoid higher fees and out-of-pocket costs.
For additional information about a provider such as the medical school attended and residency completion, visit the Texas Medical Board website at public.tmb.state.tx.us/HCP_Search/searchinput.aspx.
Additional Tips for FirstCare Members
Click below to find helpful tips for using your FirstCare health plan to access the high-quality providers in your network.
FirstCare HMO Members
- Go to your Primary Care Physician (PCP) first. You will choose or will be assigned a PCP when you apply. Your PCP will direct all of your health care needs.
- Stay in-network. Visit doctors and hospitals in your plan's network to avoid paying higher out-of-network costs. Use our online provider directory to find doctors, specialists and hospitals in your network.
- Get a referral for a specialist. Generally, FirstCare HMO members do not need a referral to a specialist physician. However, if you wish to see a specialist provider that is not a part of our network, you will need a referral from your PCP. Check our online provider directory to see the specialists in your network.
- Use the ER for emergencies only. If your illness or injury is serious or life-threatening, call 911 or go to the nearest emergency room. You don't have to stay in-network.
Aprende más
Cerca
FirstCare PPO Members
- Stay in-network. Visit doctors and hospitals in your plan's network to avoid paying higher out-of-network costs. Some lower-cost PPOs have fewer in-network doctors and hospitals than other more costly PPOs and some HMOs. Use our online provider directory to find doctors, specialists and hospitals in your network.
- Find a specialist. You don't need a referral to see a doctor for a specific condition, but the specialist you choose must be in your plan's network to avoid paying higher out-of-network costs. Check the online provider directory to find an in-network specialist.
- Get pre-authorization. You or your doctor must call the pre-authorization number on your FirstCare member ID card to check if certain services or procedures are covered.
- Use the ER for emergencies only. If your illness or injury is serious, call 911 or go to the nearest emergency room. You don't have to stay in-network.
Aprende más
Cerca
Questions?
Our Customer Service team is standing by and ready to assist you.