Contact Us
Our goal is to connect people in our communities with high quality health care and provide more responsive service. Which is why real people who know their industry in Texas reply, answer the phone and welcome you in the door.
Call Us
Call weekdays from 7 a.m. to 7 p.m. Central Time (CT).
Medicaid (STAR)
800-431-7798
You can request information in larger print, audio (CD), braille or in any other language format, if needed.
NEW Chat With Us
Chat with Customer Service
Write Us
Customer Service
FirstCare Health Plans
1206 W. Campus Drive
Temple, TX 76502
Stop By – We’re Here to Help
Our regional offices are open to answer your questions.
Our Customer Service Representatives will be happy to help you by phone at the numbers above. You also have access to the 24/7 Self-Service portal.
Temple Office
800-431-7737
Lubbock Office
806-784-4300
Stay Connected
Find us and join in on the conversation
Follow us for the latest news