Contáctenos
Our goal is to connect people in our communities with high quality health care and provide more responsive service. Which is why real people who know their industry, in Texas, reply, answer the phones, and welcome you in the door.
How do you prefer to reach us?
Call Us
Call Monday through Friday, from 8 a.m. to 6 p.m. CT
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1-800-884-4901 |
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1-800-240-3270 |
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1-855-572-7238 |
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1-888-249-7366 |
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1-800-431-7798 |
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1-877-639-2447 |
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1-800-562-5259 |
*STAR Medicaid and CHIP lines are open Monday through Friday, from 8 a.m. to 5 p.m. CT
Write Us
Customer Service
FirstCare Health Plans
1901 W. Loop 289
Suite 9
Lubbock, TX 79407 |
Corporate Offices
FirstCare Health Plans
12940 N. Hwy 183
Austin, TX 78750
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Stop By – We’re Here to Help
Our regional offices are open to answer your questions.
Abilene Office
301 Cypress Street
Suite 400
Abilene, TX 79601
1-325-670-3525
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Amarillo Office
4211 West I-40
Suite 201
Amarillo, TX 79106
1-806-584-5311
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Lubbock Office
1901 W Loop 289
Suite 9
Lubbock, TX 79407
1-806-784-4300
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Austin Office (Corporate Offices)
12940 N. Hwy 183
Austin, TX 78750
1-800-431-7737
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