Contáctenos
Our goal is to connect people in our communities with high quality health care and provide more responsive service. Which is why real people who know their industry, in Texas, reply, answer the phones, and welcome you in the door.
How do you prefer to reach us?
Call Us
Call Monday through Friday, from 8 a.m. to 5 p.m. Central Time (CT)¹.
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1-800-884-4901 |
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1-800-240-3270 |
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1-855-572-7238 |
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1-888-249-7366 |
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1-800-431-7798 |
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1-877-639-2447 |
- FirstCare Advantage Dual SNP (HMO SNP)¹
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1-866-229-4969¹ |
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7-1-1 |
¹FirstCare Advantage Dual SNP (HMO SNP) Hours of Operation: October 1 - March 31, 8 a.m. - 8 p.m. CT, daily; April 1 - September 30, 8 a.m. - 8 p.m. CT, Monday - Friday.
Write Us
Customer Service
FirstCare Health Plans
1901 W. Loop 289
Suite 9
Lubbock, TX 79407 |
Corporate Offices
FirstCare Health Plans
12940 N. Hwy 183
Austin, TX 78750
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Stop By – We’re Here to Help
Our regional offices are open to answer your questions.
Abilene Office
3300 South 14th Street
Suite 333
Abilene, TX 79605
1-325-670-2408
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Amarillo Office
6900 I-40 West
Suite 295
Amarillo, TX 79101
1-806-467-3200
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Lubbock Office
1901 W Loop 289
Suite 9
Lubbock, TX 79407
1-806-784-4300
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Austin Office (Corporate Offices)
12940 N. Hwy 183
Austin, TX 78750
1-800-431-7737
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