Contáctenos
Our goal is to connect people in our communities with high quality health care and provide more responsive service. Which is why real people who know their industry, in Texas, reply, answer the phones, and welcome you in the door.
How do you prefer to reach us?
Call Us
Call Monday through Friday, from 8 a.m. to 6 p.m. CT
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1-800-884-4901 |
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1-800-240-3270 |
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1-855-572-7238 |
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1-888-249-7366 |
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1-800-431-7798 |
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1-877-639-2447 |
- Medicare Advantage (HMO)**
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1-866-229-4969 |
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1-866-245-1580 |
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1-800-562-5259 |
*STAR Medicaid and CHIP lines are open Monday through Friday, from 8 a.m. to 5 p.m. CT
**Medicare Advantage (HMO) lines are open Oct. 1 – Feb. 14, from 8 a.m. - 8 p.m. CT, seven days a week. From Feb. 15 –Sept. 30, the lines are open from 8 a.m. -8 p.m. CT, Monday through Friday.
Write Us
Customer Service
FirstCare Health Plans
1901 W. Loop 289
Suite 9
Lubbock, TX 79407 |
Corporate Offices
FirstCare Health Plans
12940 N. Hwy 183
Austin, TX 78750
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Stop By – We’re Here to Help
Our regional offices are open to answer your questions.
Abilene Office
2 Village Drive
Suite 510
Abilene, TX 79606
1-325-670-3525
map
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Amarillo Office
4211 West I-40
Suite 201
Amarillo, TX 79106
1-806-584-5311
map
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Lubbock Office
1901 W Loop 289
Suite 9
Lubbock, TX 79407
1-806-784-4300
map
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Austin Office (Corporate Offices)
12940 N. Hwy 183
Austin, TX 78750
1-800-431-7737
map
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