Submit a HIPAA Complaint

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To Make a HIPAA Complaint

You may use either of the following two methods to submit a HIPAA complaint:  
 
  • Click here to visit the Compliance Helpline—our online compliance portal; or

  • Call 1-866-399-8161 (toll-free, within the United States, Guam, Puerto Rico and Canada), 24 hours a day, 365 days a year.
After you complete your report you will be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After 5-6 business days, you can use your report key and password to check your report for feedback or questions.
 
NOTE:  The Compliance Helpline is NOT 9-1-1 or Emergency Services: Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.

Privacy Questions or Concerns?

Questions or concerns about your rights to privacy under HIPAA or Notice of Privacy Practices? Call the Compliance Helpline at 1-866-399-8161 or write to:
 
Compliance Officer
1206 West Campus Drive
Temple, TX 76502
1-214-820-8888

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