Providers

Why work with FirstCare?

Like you, we are deeply committed to doing the right thing for the health of our communities. FirstCare is Texas-based and provider-owned, so we know what it means to deliver quality care, right here. We want doctors to be in charge of patient care. We’ll do everything we can to help you achieve better patient outcomes.
 
Partnering with FirstCare can connect you with more than 1,200 contracted facilities, including 115 hospitals, and more than 12,000 other contracted providers. Our strong local ties can generate favorable new business — from commercial to government-employed patients — all at competitive, profitable rates. FirstCare has tremendous expertise in compliance, administration, and processing for STAR, CHIP, Medicare and FEHB programs. And we do it all with high ease of use, high reliability and low administrative hassle.

Learn More About Becoming a Provider >

 

 

Corporate Medical Advisory Committee (CMAC)

The Corporate Medical Advisory Committee (CMAC) develops, reviews and approves clinical programs and guidelines, studies, and other clinical activities related to the health care services provided to FirstCare members.

 



Provider News

Prior Authorization & Insurance Verification—Upcoming Training Info

Tuesday, March 21, 2017

As FirstCare continues preparing to update our online authorization submission process—via integration of MCG Cite® AutoAuth, beginning Apritl 18, 2017—please join us for one of our daily webinar training sessions. 

These sessions run from Wednesday, April 5, through Tuesday, April 11, and are held each weekday at 2 p.m. CT.

Please use the meeting details below to RSVP and access the webinar sessions:

  • URL:  Click here to join the meeting
  • Phone:  512.257.6001
  • Conference ID#:  141249

For more information, please email your provider relations representative at Provider_Relations@firstcare.com or call the number below:
  • Abilene area:               1.325.670.3525
  • Amarillo area:              1.800.239.5650
  • Lubbock area:             1.806.784.4380
  • All other areas:            1.800.431.7737

New Documentation Tools for Texas Health Steps Providers

Tuesday, January 31, 2017

As a Texas Health Steps (THSteps) provider, you affect the lives of many young Texans, and the Health and Human Services commission (HHSC) understands documenting the THSteps components of the checkup can be challenging.  HHSC would like to assist you in documenting all of the required components and elements of the THSteps checkups in order to reflect the work you perform to complete each checkup. 
 
The following documents can be used as resources to assist you in completing THSteps checkup documentation:


For more information, please email your provider relations representative at Provider_Relations@firstcare.com or call the number below:
  • Abilene area:               1.325.670.3525
  • Amarillo area:              1.800.239.5650
  • Lubbock area:             1.806.784.4380
  • All other areas:            1.800.431.7737

View all provider news >

We're here to help.

Our Provider Relations Team is here for you. If you have questions, please email Provider_Relations@FirstCare.com, or contact your provider relations representative at the number below:
  • Abilene area—1.325.670.3525
  • Amarillo area—1.800.239.5650
  • Lubbock area—1.806.784.4380
  • All other areas—1.800.431.7737


The National Committee for Quality Assurance (NCQA) has awarded an accreditation status of Accredited for service and clinical quality that meet the basic requirements of NCQA's rigorous standards for consumer protection and quality improvement.

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