Welcome to FirstCare STAR

Our goal is to give you quality care and a great network of doctors, specialists, and hospitals. STAR members receive Medicaid health care benefits, including free Texas Health Steps medical and dental checkups. 

If you are not a member and you have questions about Medicaid, visit www.yourtexasbenefits.com to learn more.

What is STAR?

STAR is a  Medicaid program for  low-income families, children, and pregnant women. When you join STAR, you pick a primary care provider to manage your health care and treatment. You can pick any primary care provider in FirstCare’s STAR network. Your primary care provider can be a family doctor, general practitioner, obstetrician/gynecologist, internist, pediatrician, or a clinic.

STAR Benefits

Below is a list of some of the health benefits you get with STAR: 

  • Unlimited prescriptions
  • Doctor and clinic visits
  • X-rays and lab tests
  • Emergency and Hospital care
  • Eye exams and glasses
  • Dental visits for children age 20 and younger
  • Medical supplies and equipment
  • Care for mental health, drug, or alcohol problems
  • Family Planning counseling and education
  • Pregnancy and childbirth care
  • Speech therapy
  • Occupational therapy
  • Physical therapy

Extra Benefits for Health and Wellness

  • One discount coupon once each year for over-the-counter medicine.*
  • One sports/school physical each year for members age 18 and younger.
  • One allergy-free pillow cover every 2 years for certain members.
  • One air purifier every 2 years for members active in the Asthma Disease Management Program.
  • Two extra food counseling visits above the basic benefits for certain members age 20 and younger.
  • Weight loss program membership for members age 13 and older enrolled in the Obesity Disease Management Program.  
  • Gift of health items for members age 20 and under who get a timely Texas Health Steps checkup.
  • $50 clothing gift card for members with an obesity diagnosis who come within a normal body mass index while enrolled with FirstCare.
  • Two free movie tickets for members in the Diabetes Disease Management Program who have 6 continuous months of a normal HbA1c.
  • One extra foot doctor (podiatry) visit each year above the basic benefit for members age 18 and older.
  • Gift card for members who to go follow-up doctor visit within 7 days of leaving hospital (Behavioral Health). members who go to follow-up doctor visit within 7 days of leaving hospital. (Behavioral Health)
  • Free bicycle helmet for member ages 4 to 18 who complete a Bike Safety Class organized by FirstCare. 

Extra Benefits for Pregnant Women

  • Free pre-paid phone card, up to 100 minutes, to call doctors or FirstCare for pregnant members.
  • Free pregnancy and birthing education DVD or Podcast (preloaded on MP3 player) for pregnant members.
  • Free diaper bag for pregnant members.
  • Baby shower (in a box) for pregnant members who complete a pregnancy exam within 30 days of enrollment.
  • Free car seat for pregnant members who receive all pregnancy visits from enrollment to delivery.
  • Pre-programmed cell phone for high-risk pregnant members during pregnancy.
  • Gift certificate for disposable diapers for members who get a timely postpartum checkup.

 The value-added service marked with an asterisk is not available in the Medicaid Rural Service Area (MRSA). (*)

How do I use my benefits? How do I find a Medicaid doctor?

FirstCare makes things easy.

If you need help finding a doctor, setting up a checkup, or have questions about your benefits, please call us toll-free at 1-800-431-7798. 

Medicaid can help you get a free ride or give you gas money to get to your children’s checkups. Call toll-free 1-877-633-8747 (1-877-MED-TRIP).

FREE for FirstCare STAR members in the Lubbock area:

  • Parking at Covenant Medical Center in Lubbock (east parking garage).
  • Child care at Covenant Child Development Center in Lubbock. Call FirstCare at 1-800-431-7798 to learn more.
  • Diaper coupon for those who complete and return a pregnancy health questionnaire within four weeks. 
  • Diaper bag for mothers of newborn babies who visit with a FirstCare health educator.
  • 3 meals a day for one parent of a child in the hospital. Covenant hospitals only. 
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