Electronic Visit Verification

Electronic Visit Verification (EVV) is a telephone and computer-based system that replaces paper time sheets, electronically verifies that service visits occur and documents the precise time service provision begins and ends. EVV replaces paper timesheets for EVV required services. EVV visits are required for EVV claim payment.

EVV Links

HHS

• HHS EVV Home Page
• HHS EVV FAQ
• EVV Compliance Job Aid for Program Providers and FMSAs
• HHS EVV Policy Handbook
• HHS EVV Proprietary Systems
• EVV Reason Codes
• EVV Contact Information Guide for Program Providers and FMSAs
• HHS EVV Training Resources
• HHS EVV FAQs about EVV HHSC Implementation
• HHS EVV Service Bill Codes Legend
• EVV - Programs, Services and Service Delivery Options Required to Use EVV
• Standalone Policy for Alternative Devices
• Updates to HHAeXchange Training Resources for EVV Program Providers and FMSAs

TMHP

• TMHP EVV Home Page
• TMHP EVV FAQ
• TMHP EVV-Approved Vendors
• TMHP EVV Provider Training

Documents

• Maintenance Processes Hold for Dates of Service Prior to Go-Live Date
• Medicaid Claims Provider Appeals P&P
• Provider Claim Redetermination P&P
• Recovery Refund Request P&P
• Visit Maintenance Unlock Request P&P
• EVV Training Resources
• EVV Policy Updates Now Available for Alternative Devices
• Complete EVV Visit Maintenance and Submit VMURs Before Losing Access
• EVV Cures Act Home Health Care Services (HHCS) Onboard Now
• EVV Program Providers and FMSAs Must Download Visit Data by Dec.22
• EVV Claims Matching Bypass
• Attestation of Training Completion: EVV - Complete the training then the attestation by Dec. 31, 2023
• EVV Home Health Care Services (HHCS) Service Bill Codes Table Now Available
• EVV HHCS Service Bill Codes
• EVV HHCS Service Bill Codes (xls)

For the most recent EVV updates, please visit HHS EVV Provider Resources.